Integrations

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athenahealth

athenahealth

The athenahealth integration verifies patient identity for first-time and remote telehealth visits using 1Kosmos BlockID Verify and LiveID. It writes IAL2 status back to patient records so clinicians can trust virtual care workflows.

Integration type

EHR

What we solve

Athena Health customers expanding telehealth need a stronger way to verify patient identity for first-time and remote visits—since email/phone checks alone are weak—reducing fraud and ensuring the right patient receives care. This integration uses athenaDeveloper webhooks and REST APIs to trigger 1Kosmos BlockID Verify and LiveID when a patient is created or a telehealth visit requires verification, delivers a verification link in the patient portal, and writes IAL2-verified status back to the patient record so clinicians can trust telehealth appointments and meet identity/compliance requirements.

Platform identity landscape

Athena Health serves 160,000+ healthcare providers in ambulatory settings through its cloud-native practice management and EHR platform. athenaDeveloper provides REST APIs for Patient, Appointment, and Practice data. Telehealth expansion post-COVID created significant patient identity verification gaps — patients scheduling telehealth visits through athenaOne are verified only by email/phone, with no document proofing.

athenahealth: Patient schedules first telehealth visit
    -> athenaOne triggers: "New telehealth patient: identity verification required"
    -> athenaDeveloper webhook event: patient.created
    -> BlockID integration: POST /v2/verify/sessions { patient_id, email, mobile }
    <- { session_id, verification_url }
    -> athenaOne patient portal: "Before your telehealth visit, verify your identity: [link]


athenahealth: Patient schedules first telehealth visit
    -> athenaOne triggers: "New telehealth patient: identity verification required"
    -> athenaDeveloper webhook event: patient.created
    -> BlockID integration: POST /v2/verify/sessions { patient_id, email, mobile }
    <- { session_id, verification_url }
    -> athenaOne patient portal: "Before your telehealth visit, verify your identity: [link]


athenahealth: Patient schedules first telehealth visit
    -> athenaOne triggers: "New telehealth patient: identity verification required"
    -> athenaDeveloper webhook event: patient.created
    -> BlockID integration: POST /v2/verify/sessions { patient_id, email, mobile }
    <- { session_id, verification_url }
    -> athenaOne patient portal: "Before your telehealth visit, verify your identity: [link]

Transform how you verify and authenticate

Secure onboarding, eliminate passwords, and stop fraud on one platform. Schedule a demo and see it in action.

Request a demo

Talk to sales

Transform how you verify and authenticate

Secure onboarding, eliminate passwords, and stop fraud on one platform. Schedule a demo and see it in action.

Request a demo

Talk to sales

Transform how you verify and authenticate

Secure onboarding, eliminate passwords, and stop fraud on one platform. Schedule a demo and see it in action.

Request a demo

Talk to sales