athenahealth | 1Kosmos

1Kosmos Achieves DoW IL4 Authorization to Secure Military Identities and Mission Access

athenahealth

Integration type

EHR

What we solve

athenahealth customers expanding telehealth need a stronger way to verify patient identity for first-time and remote visits—since email/phone checks alone are weak—reducing fraud and ensuring the right patient receives care. This integration uses athenaDeveloper webhooks and REST APIs to trigger 1Kosmos BlockID Verify and LiveID when a patient is created or a telehealth visit requires verification, delivers a verification link in the patient portal, and writes IAL2-verified status back to the patient record so clinicians can trust telehealth appointments and meet identity/compliance requirements.

Platform identity landscape

athenahealth serves 160,000+ healthcare providers in ambulatory settings through its cloud-native practice management and EHR platform. athenaDeveloper provides REST APIs for Patient, Appointment, and Practice data. Telehealth expansion post-COVID created significant patient identity verification gaps — patients scheduling telehealth visits through athenaOne are verified only by email/phone, with no document proofing.

athenahealth: Patient schedules first telehealth visit
    -> athenaOne triggers: "New telehealth patient: identity verification required"
    -> athenaDeveloper webhook event: patient.created
    -> BlockID integration: POST /v2/verify/sessions { patient_id, email, mobile }
    <- { session_id, verification_url }
    -> athenaOne patient portal: "Before your telehealth visit, verify your identity: [link]

athenahealth: Patient schedules first telehealth visit
    -> athenaOne triggers: "New telehealth patient: identity verification required"
    -> athenaDeveloper webhook event: patient.created
    -> BlockID integration: POST /v2/verify/sessions { patient_id, email, mobile }
    <- { session_id, verification_url }
    -> athenaOne patient portal: "Before your telehealth visit, verify your identity: [link]

athenahealth: Patient schedules first telehealth visit
    -> athenaOne triggers: "New telehealth patient: identity verification required"
    -> athenaDeveloper webhook event: patient.created
    -> BlockID integration: POST /v2/verify/sessions { patient_id, email, mobile }
    <- { session_id, verification_url }
    -> athenaOne patient portal: "Before your telehealth visit, verify your identity: [link]

Transform how you verify and authenticate

Secure onboarding, eliminate passwords, and stop fraud on one platform. Schedule a demo and see it in action.

Request a demo

Talk to sales

Transform how you verify and authenticate

Secure onboarding, eliminate passwords, and stop fraud on one platform. Schedule a demo and see it in action.

Request a demo

Talk to sales

Transform how you verify and authenticate

Secure onboarding, eliminate passwords, and stop fraud on one platform. Schedule a demo and see it in action.

Request a demo

Talk to sales