Case studies

Concentrix, a global BPO/CX provider, eliminated passwords for 450,000 employees across 80+ countries, including agents on secure floors without mobile phones. 1Kosmos deployed in 6 months and is now processing 10M+ authentications weekly.

A government contractor needed IAL2 identity proofing for GovCloud access but couldn't scale their scanner-based process. 1Kosmos replaced the hardware workflow with appless verification, eliminating logistics and keeping PII under employee control.

A major telco replaced RSA 2FA with 1Kosmos in three weeks, driving a 46% productivity gain and $4M in annual savings. The platform now secures 30,000 employees and partners with infrastructure ready to scale to 80,000.

A major home improvement retailer faced fraud at Pro desks and rental counters. 1Kosmos deployed identity verification across 1,800 stores, cutting fraud by 75%+ and preventing $40M in losses in one month.

After a social engineering attack exposed critical gaps in caller verification, a national office supply retailer deployed 1Kosmos to secure password resets with identity-proofed verification and stop impersonation attempts at the source.