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What's inside
The 1Kosmos + ServiceNow integration stops social engineering attacks at the service desk by requiring high-assurance identity verification before sensitive actions.
Key features:
Identity verification workflows embedding into password resets, change control, and HR requests
Agent-initiated and automated verification triggers enforced directly within ServiceNow incidents
One-time identity proofing creating reusable credentials for passwordless access to critical apps
Government ID scanning and live biometric matching replacing legacy KBA and OTP authentication
Auto-updating worknotes delivering verified user details to agents before approving sensitive actions

