1Kosmos delivers an innovative solution providing high assurance remote caller verification to prevent social engineering attacks on the Service Desk.
The Business Challenge
Retail workers using shared devices like POS systems and inventory tablets struggle with passwords to gain quick access to digital systems. This leads to frequent IT support requests for resets, disrupting operations and slowing down customer service. These hurdles are compounded by the need for rapid shift changes and escalating phishing attacks.
1Kosmos identity-backed, passwordless multifactor authentication (MFA) enables workers to authenticate quickly and securely using familiar methods such as ID badges, biometrics, QR codes, and NFC. Off-the-shelf APIs and a powerful Software Development Kit (SDK) readily integrate 1Kosmos with HR systems, Single Sign-On (SSO), and physical access controls, enabling automated onboarding and immediate access for new hires.
This reduces IT support costs, thwarts social-engineering attacks targeting support agents, improves operational efficiency, and delivers a frictionless user experience. Retailers benefit from faster service, reduced downtime, accurate inventory management, and a rapid return on investment.
The 1Kosmos Advantage
Detect Identity Fraud During Seasonal Hiring
Most retail organizations struggle with verifying large volumes of seasonal workers during peak hiring periods. Traditional background checks create bottlenecks that delay store openings and leave security gaps. 1Kosmos streamlines identity verification to help retail leaders confidently hire at scale while preventing fraudulent applications.Our identity proofing solution verifies driver's licenses, passports, and national IDs, detecting synthetic and stolen identities before they enter your workforce. For retail environments, we can verify identity at multiple assurance levels - from basic verification for temporary roles to enhanced verification with liveness detection for management positions.
The platform integrates seamlessly with existing HR systems and allows retail locations to securely process large volumes of new hires.
Eliminate Password Problems on Shared Devices
Retail workers using shared POS systems and inventory tablets struggle with passwords, leading to frequent IT support requests. After employment verification, organizations typically issue weak credentials such as user ID and password or some type of biometric that assumes identity on each use. The 1Kosmos approach to identity verification generates a verified credential and utilizes it as an artifact for passwordless MFA. The credential is used by the employee to access their endpoints and any required applications.Verified identity is matched to the user's biometric captured at enrollment, and since the platform is certified to FIDO2 standards and bound to a public / private key pair, the biometric can't be spoofed and their session can't be compromised. Every access attempt physically verifies the retail worker's identity leaving no chance for impostors to login.
In a typical deployment, workers are given the option to login via their user ID and password or use 1Kosmos to go passwordless via a QR code placed on the same screen. This side-by-side deployment option accelerates adoption while supporting role-based access for sales associates, managers, and loss prevention officers across POS terminals, inventory systems, and other retail applications.
Integrate Seamlessly Across Retail Operations
Retail environments require authentication solutions that work across diverse systems - from modern cloud-based POS to legacy inventory systems. 1Kosmos provides flexible deployment options that adapt to your existing retail technology stack without disrupting operations.Our cloud-based platform comes with over 50 out-of-the-box integrations and robust APIs that connect to retail-specific systems including POS terminals, inventory management, workforce scheduling, and loss prevention tools. The platform supports both app-based and appless authentication methods to accommodate different worker preferences and device constraints.
For multi-location retailers, the centralized administration portal provides unified management across all stores, warehouses, and corporate offices. IT teams can configure different authentication policies for various locations while maintaining consistent security standards and compliance requirements.
The platform scales from single locations to enterprise retail chains with thousands of stores, supporting both gradual rollouts and rapid deployments during peak seasons.
Deliver Comprehensive Access Management for Retail Teams
In addition to biometric authentication, 1Kosmos addresses retail-specific authentication challenges including password reset for legacy or incompatible business applications. The password reset feature utilizes user biometrics to ensure the validity of the request, supporting retail needs like emergency access for manager overrides and temporary contractor authentication during store remodels.For mobile, Windows and Mac workers can authenticate via any of seven authentication methods including: device biometrics, LiveID, push message, email/SMS/Token, 3rd party hardware token, Microsoft Entra ID. Retail workers can authenticate via QR codes at shared workstations, biometrics on mobile devices, or push notifications for seasonal worker authentication during peak periods.
1Kosmos also integrates via industry authentication standards such as OAuth, OIDC, SAML, and FIDO. It also offers legacy support via RADIUS and supports interoperability across Microsoft Entra ID, iOS, Android, Linux, and Unix operating systems, ensuring compatibility across your entire retail technology ecosystem.
Detect Identity Fraud During Seasonal Hiring
Most retail organizations struggle with verifying large volumes of seasonal workers during peak hiring periods. Traditional background checks create bottlenecks that delay store openings and leave security gaps. 1Kosmos streamlines identity verification to help retail leaders confidently hire at scale while preventing fraudulent applications.Our identity proofing solution verifies driver's licenses, passports, and national IDs, detecting synthetic and stolen identities before they enter your workforce. For retail environments, we can verify identity at multiple assurance levels - from basic verification for temporary roles to enhanced verification with liveness detection for management positions.
The platform integrates seamlessly with existing HR systems and allows retail locations to securely process large volumes of new hires.
Eliminate Password Problems on Shared Devices
Retail workers using shared POS systems and inventory tablets struggle with passwords, leading to frequent IT support requests. After employment verification, organizations typically issue weak credentials such as user ID and password or some type of biometric that assumes identity on each use. The 1Kosmos approach to identity verification generates a verified credential and utilizes it as an artifact for passwordless MFA. The credential is used by the employee to access their endpoints and any required applications.Verified identity is matched to the user's biometric captured at enrollment, and since the platform is certified to FIDO2 standards and bound to a public / private key pair, the biometric can't be spoofed and their session can't be compromised. Every access attempt physically verifies the retail worker's identity leaving no chance for impostors to login.
In a typical deployment, workers are given the option to login via their user ID and password or use 1Kosmos to go passwordless via a QR code placed on the same screen. This side-by-side deployment option accelerates adoption while supporting role-based access for sales associates, managers, and loss prevention officers across POS terminals, inventory systems, and other retail applications.
Integrate Seamlessly Across Retail Operations
Retail environments require authentication solutions that work across diverse systems - from modern cloud-based POS to legacy inventory systems. 1Kosmos provides flexible deployment options that adapt to your existing retail technology stack without disrupting operations.Our cloud-based platform comes with over 50 out-of-the-box integrations and robust APIs that connect to retail-specific systems including POS terminals, inventory management, workforce scheduling, and loss prevention tools. The platform supports both app-based and appless authentication methods to accommodate different worker preferences and device constraints.
For multi-location retailers, the centralized administration portal provides unified management across all stores, warehouses, and corporate offices. IT teams can configure different authentication policies for various locations while maintaining consistent security standards and compliance requirements.
The platform scales from single locations to enterprise retail chains with thousands of stores, supporting both gradual rollouts and rapid deployments during peak seasons.
Deliver Comprehensive Access Management for Retail Teams
In addition to biometric authentication, 1Kosmos addresses retail-specific authentication challenges including password reset for legacy or incompatible business applications. The password reset feature utilizes user biometrics to ensure the validity of the request, supporting retail needs like emergency access for manager overrides and temporary contractor authentication during store remodels.For mobile, Windows and Mac workers can authenticate via any of seven authentication methods including: device biometrics, LiveID, push message, email/SMS/Token, 3rd party hardware token, Microsoft Entra ID. Retail workers can authenticate via QR codes at shared workstations, biometrics on mobile devices, or push notifications for seasonal worker authentication during peak periods.
1Kosmos also integrates via industry authentication standards such as OAuth, OIDC, SAML, and FIDO. It also offers legacy support via RADIUS and supports interoperability across Microsoft Entra ID, iOS, Android, Linux, and Unix operating systems, ensuring compatibility across your entire retail technology ecosystem.
Stop Fraudulent Accounts Before They Start
Retail organizations face escalating threats from synthetic identity fraud and account takeover schemes that cost billions annually. Fraudsters create fake accounts using stolen or fabricated identities to commit return fraud, loyalty point theft, and organized retail crime that damages both profits and customer trust.During customer onboarding, 1Kosmos detects stolen and synthetic identity fraud through a self-service, Know Your Customer (KYC) enrollment process. Our identity proofing utilizes a user's driver's license, passport, or National ID to verify user identity and is completed within a few minutes with certified, industry-leading accuracy, spoofing, and counterfeit detection.
Our solutions support document verification for 150 countries, enabling retailers to verify diverse customer bases while detecting sophisticated fraud attempts. We can also verify identity at lower levels of assurance using banking, telco (eg, SIM binding), email, social security number, and phone number, providing flexibility for different customer segments and risk profiles.
The 1Kosmos platform is certified to FIDO2, NIST 800-63-3 (by Kantara), ISO/IEC 30107-1, and ISO/IEC 30107-3 specifications, ensuring compliance with the highest security standards.
Eliminate Account Takeover and Password Breaches
Customer accounts containing loyalty points, stored payment methods, and purchase history are prime targets for cybercriminals. Traditional password-based authentication creates security gaps that expose retailers to fraud liability, customer data breaches, and the operational costs of account recovery and customer service.After identity verification, 1Kosmos provides an authentication platform to support biometric passwordless multi-factor authentication. Our identity proofing provides flexible levels of identity assertion tailored to transaction risk levels - from basic purchases to high-value transactions requiring enhanced verification.
1Kosmos authentication methods integrate seamlessly into existing retail applications and can be delivered through our SDK or the 1Kosmos app, which can be white labeled. Customers authenticate via device biometrics, LiveID, push messages, or other methods depending on the business need and security requirements for each access request.
This approach eliminates the password vulnerabilities that enable account takeover attacks while providing customers with faster, more convenient authentication across web, mobile, and in-store channels.
Enable Customer-Controlled Privacy and Data Protection
Retail data breaches expose customer personal information and create massive liability for organizations, while centralized customer databases become attractive targets for cybercriminals. Traditional customer data storage approaches create compliance burdens and erode customer trust in an era of increasing privacy awareness.During enrollment, information collected from scanned credentials is encrypted and stored in a distributed ledger compliant to the W3C DID standard. Customer data is accessible only via a FIDO2 certified public/private key pair secured in the TPM/Secure Enclave of their device and under sole control of the customer through their live biometric authentication.
Without the private key, data cannot be decrypted, accessed, or shared by unauthorized parties. There is no central authority overseeing data access other than the customer possessing the private key, eliminating the data breach honeypots that create security risks and compliance liabilities for retailers.
This architecture enables customers to control their privacy preferences and data sharing while providing retailers with audit trails and compliance capabilities needed for fraud investigation and regulatory requirements.
Deploy What You Need to Meet Customer Expectations
Retail organizations need identity solutions that integrate with existing systems while meeting complex regulatory requirements including PCI DSS, state privacy laws, and age verification mandates. Legacy integration challenges and compliance gaps create operational risks that can disrupt business operations and expose organizations to regulatory penalties.1Kosmos provides robust API framework enabling quick integration with retail technologies including e-commerce platforms, POS systems, customer service tools, and fraud detection systems. Our APIs support industry standards including OAuth, OIDC, SAML, and FIDO while maintaining compatibility with legacy systems through RADIUS support.
The platform architecture supports regulatory compliance including GDPR, CCPA, and PCI DSS requirements through privacy-by-design principles that minimize data exposure and compliance scope. Automated age verification capabilities provide audit trails for restricted product sales while maintaining customer privacy.
1Kosmos APIs comply with the strictest SOC2 and ISO 27001 certification standards for handling sensitive data, enabling retailers to connect customers securely to any required systems while maintaining compliance with data protection regulations and industry standards.
Stop Fraudulent Accounts Before They Start
Retail organizations face escalating threats from synthetic identity fraud and account takeover schemes that cost billions annually. Fraudsters create fake accounts using stolen or fabricated identities to commit return fraud, loyalty point theft, and organized retail crime that damages both profits and customer trust.During customer onboarding, 1Kosmos detects stolen and synthetic identity fraud through a self-service, Know Your Customer (KYC) enrollment process. Our identity proofing utilizes a user's driver's license, passport, or National ID to verify user identity and is completed within a few minutes with certified, industry-leading accuracy, spoofing, and counterfeit detection.
Our solutions support document verification for 150 countries, enabling retailers to verify diverse customer bases while detecting sophisticated fraud attempts. We can also verify identity at lower levels of assurance using banking, telco (eg, SIM binding), email, social security number, and phone number, providing flexibility for different customer segments and risk profiles.
The 1Kosmos platform is certified to FIDO2, NIST 800-63-3 (by Kantara), ISO/IEC 30107-1, and ISO/IEC 30107-3 specifications, ensuring compliance with the highest security standards.
Eliminate Account Takeover and Password Breaches
Customer accounts containing loyalty points, stored payment methods, and purchase history are prime targets for cybercriminals. Traditional password-based authentication creates security gaps that expose retailers to fraud liability, customer data breaches, and the operational costs of account recovery and customer service.After identity verification, 1Kosmos provides an authentication platform to support biometric passwordless multi-factor authentication. Our identity proofing provides flexible levels of identity assertion tailored to transaction risk levels - from basic purchases to high-value transactions requiring enhanced verification.
1Kosmos authentication methods integrate seamlessly into existing retail applications and can be delivered through our SDK or the 1Kosmos app, which can be white labeled. Customers authenticate via device biometrics, LiveID, push messages, or other methods depending on the business need and security requirements for each access request.
This approach eliminates the password vulnerabilities that enable account takeover attacks while providing customers with faster, more convenient authentication across web, mobile, and in-store channels.
Enable Customer-Controlled Privacy and Data Protection
Retail data breaches expose customer personal information and create massive liability for organizations, while centralized customer databases become attractive targets for cybercriminals. Traditional customer data storage approaches create compliance burdens and erode customer trust in an era of increasing privacy awareness.During enrollment, information collected from scanned credentials is encrypted and stored in a distributed ledger compliant to the W3C DID standard. Customer data is accessible only via a FIDO2 certified public/private key pair secured in the TPM/Secure Enclave of their device and under sole control of the customer through their live biometric authentication.
Without the private key, data cannot be decrypted, accessed, or shared by unauthorized parties. There is no central authority overseeing data access other than the customer possessing the private key, eliminating the data breach honeypots that create security risks and compliance liabilities for retailers.
This architecture enables customers to control their privacy preferences and data sharing while providing retailers with audit trails and compliance capabilities needed for fraud investigation and regulatory requirements.
Deploy What You Need to Meet Customer Expectations
Retail organizations need identity solutions that integrate with existing systems while meeting complex regulatory requirements including PCI DSS, state privacy laws, and age verification mandates. Legacy integration challenges and compliance gaps create operational risks that can disrupt business operations and expose organizations to regulatory penalties.1Kosmos provides robust API framework enabling quick integration with retail technologies including e-commerce platforms, POS systems, customer service tools, and fraud detection systems. Our APIs support industry standards including OAuth, OIDC, SAML, and FIDO while maintaining compatibility with legacy systems through RADIUS support.
The platform architecture supports regulatory compliance including GDPR, CCPA, and PCI DSS requirements through privacy-by-design principles that minimize data exposure and compliance scope. Automated age verification capabilities provide audit trails for restricted product sales while maintaining customer privacy.
1Kosmos APIs comply with the strictest SOC2 and ISO 27001 certification standards for handling sensitive data, enabling retailers to connect customers securely to any required systems while maintaining compliance with data protection regulations and industry standards.
