Account recovery & password reset
High-assurance identity verification for resets & recovery
Reset and recovery are prime targets for bad actors. Protect these touchpoints with biometric verification that confirms legitimacy before agents or self-service portals make changes.
What is it?
Account recovery verifies a user's identity before resetting passwords, unlocking accounts, or restoring access after device loss or authenticator compromise.
Traditional password reset methods like knowledge-based authentication (KBA) and one-time codes (OTP) are vulnerable to social engineering, phishing, and account takeover. Secure account recovery closes those gaps by requiring identity proofing or biometric reverification before granting access to sensitive accounts or systems.
How we help
Face-only reverification for returning users
A live selfie matches facial biometrics from initial enrollment to verify identity instantly for password resets and account unlocks without security questions.
Recovery after device loss or authenticator compromise
A single verification session restores access to all linked accounts and personas simultaneously after device loss or suspicious activity without repeated authentication.
Automatic sync with enterprise identity systems
Password changes flow directly to Active Directory, Entra ID, and SSO platforms while enforcing complexity policies and logging every reset for compliance.
