Identiverse 2024: Key Takeaways from the Conference

Sheetal Elangovan

A few weeks ago, we had the pleasure of attending Identiverse 2024, the premier conference dedicated to identity and security. Now that we’ve had time to reflect, we’re excited to share our key takeaways from the event. Packed with insightful sessions, innovative workshops, and inspiring keynotes, Identiverse 2024 offered a wealth of knowledge and forward-thinking ideas that are shaping the future of digital identity.

Fundamentals of Passkeys

One of the standout sessions was on passkeys, which provided a comprehensive overview of FIDO passkeys, their flow, multi-device capabilities, and the evolution of the standard to support new functionalities. The demonstration of transferring 1Password passkeys to Dashlane showcased significant progress in passkey management flexibility. This interoperability is a game-changer, enabling users to move seamlessly between keychains and enhancing their overall experience. Additionally, Air New Zealand’s rapid adoption of passkeys was notable, with 25% of sign-ins using passkeys and a 30% opt-in rate within the first 24 hours. Such success stories underline the potential of phishing-resistant multi-factor authentication (MFA) in real-world applications.

Innovation Workshop: Overcoming Obstacles to Empower Innovators

This workshop addressed key challenges and innovative solutions in advancing identity and security. Inspired by a 2015 data breach affecting 21.5 million federal workers’ fingerprint data, the session emphasized the need for technologies that securely handle biometric data while preserving privacy. The concept of open innovation was also explored, particularly in industries with tight IP restrictions like healthcare and defense. Crowdsourcing platforms like InnoCentive were highlighted as tools to drastically reduce innovation time and effectively solve complex problems.

Opening Keynote: Andre Durand, Ping Identity

Andre Durand’s keynote was both engaging and thought-provoking, setting the tone for the conference. Durand highlighted the emerging crisis of deepfakes and the critical need for reliable identity verification solutions. He also emphasized the issue of repeatedly proving one’s identity across multiple systems and the necessity to address this fragmentation. The merging of verification and authentication processes was discussed, aligning well with identity-based authentication solutions. Durand stressed that protecting consumer reputation should be a top priority for identity professionals.

Keynote: Digital Identity at United Airlines

United Airlines provided insights into their advancements in integrating digital identity into their customer experience. One of the highlights was the Information Security team reporting to the Customer Success team, demonstrating the importance of combining security with a delightful user experience. The transition from security questions to Email & SMS OTP for second-factor authentication was noted as a step forward, though it presents its own set of challenges. United Airlines is leading the way in embedding identity into every customer touchpoint, from personalized in-flight entertainment to recommending nearby flights during delays.


Identiverse 2024 was a resounding success, offering valuable insights and innovative solutions that will undoubtedly shape the future of digital identity. At 1Kosmos, we’re excited to implement these learnings and continue pushing the boundaries of what’s possible in identity and security. For more information about Identiverse 2024 and our key takeaways, check out our IBA Friday episode.

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Meet the Author

Sheetal Elangovan

UX Lead & Product Manager, Admin Experience

Sheetal is the Product Manager of the Admin experience on the BlockID platform and Product design lead for all products that we are building here at 1Kosmos. Previously, she was a UX specialist at Experian supporting a large scale digital transformation effort on the B2B side. Sheetal is passionate about product, user experience and building things that people care about.